Email & Communication

• Managing and organising inboxes

• Responding to routine emails

• Drafting professional emails and correspondence

• Following up with clients and suppliers

• Managing email folders and keeping inboxes organised

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 Diary & Appointment Management

• Managing calendars and appointments

• Booking and rearranging meetings

• Sending appointment confirmations and reminders

• Coordinating meetings and schedules

• Managing cancellations and rescheduling

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 General Administration

• Data entry and updating records

• Creating and maintaining spreadsheets

• Document preparation and formatting

• Filing and organising documents

• Creating templates and forms

• Updating databases and client records

• Keeping business information organised and up to date

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 Invoicing & Finance Admin

• Preparing and sending invoices

• Following up outstanding invoices

• Recording payments

• Organising receipts and financial paperwork

• Maintaining basic financial spreadsheets

• Liaising with clients regarding invoices and payments

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 Client & Customer Support

• Setting up new client records

• Preparing client paperwork

• Managing client information

• Sending onboarding documents

• Following up with clients

• Keeping client records organised

• Providing professional day-to-day communication

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 Business Support

• Preparing reports and spreadsheets

• Updating trackers

• Creating checklists and processes

• Research and information gathering

• Preparing meeting agendas and notes

• Maintaining records and documentation

• Helping streamline everyday admin processes

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